The task of the head of the service unit is to shape the existing services supporting integration into an even more user-friendly whole and to contribute to the development and launch of future services.
Viola deeply cares about supporting people’s well-being, both through her work and volunteering. In recent years, she worked in the Child Protection Department of the Estonian Social Insurance Board on topics related to the well-being of children and families, being one of the initiators of the National Child Protection Unit and the services related to it.